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Some of us have had the curiosity of stepping into an independent pharmacy, unfortunately, most of us have not. What is an independent pharmacy?

An independent pharmacy is a locally owned pharmacy who provides all and often more pharmacy services than the corporate pharmacies. These quaint pharmacies may provide otc, prescription medications, immunizations, compounding, durable medical equipment, and many other services/products. Many patients who come in are not sure what to expect, but once they’re inside they’re greeted promptly and helped by a courteous staff member. Small detail but leaves the patient feel like they’re truly going to be taken care of. Patients are not rushed or made to wait in long lines to be helped by a staff that’s overworked and underappreciated which usually leads to poor customer service, and often, poor clinical attention. Most patients appreciate the individualized service they receive at independent pharmacies, and it does not take long for the whole staff to know each patient by name and make their pharmacy visit a great...

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